Frequently Asked Questions

Please refer to your Lease or Transfer document to check the clause relating to pets. It may state that permission is required or that certain types of animals are not permitted at the property. If you’re unsure, feel free to contact us and we’ll be happy to check on your behalf. If permission is needed, we can guide you through the process of applying for a pet licence.

Please review your Lease or Transfer for the clause that covers subletting. You may require permission to do so. If you are unsure please get in touch and we can check for you. If permission is needed we can guide you the process.

Please review your Lease before making any alterations. There may a clause that requires Landlord consent while some Leases allow for  alterations under certain conditions. If you are unsure please get in touch and we can look through your Lease for you.

While remortgaging usually doesn’t affect your relationship with the property management company, it’s wise to inform us of any changes in ownership or financial arrangements that may impact your service charge payments or lease obligations.

No, as the seller, you remain responsible for any outstanding service charges until the sale is completed. Any unpaid charges must be settled before or at sale to ensure a smooth transfer of ownership.