Here you’ll find answers to common questions regarding reporting issues, conveyancing, resident management companies (RMC), payments, health and safety, and service charges.
Please refer to your service charge demand for instructions on how to pay or access your portal.
Please refer to your service charge demand for instructions on how to pay or access your portal.
Your managing agent will issue a service charge demand to maintain the communal areas of your development. The demand will have supporting information that breaks down what items are covered within the budget.
Please review your Lease or Transfer to look for the clause that covers pets. You may require permission to do so or that you are prohibited from certain animals being kept at the property. If you are unsure please get in touch and we can check for you. If permission is needed we can guide you the process to obtain a license.
Please review your Lease or Transfer to look for the clause that covers subletting. You may require permission to do so. If you are unsure please get in touch and we can check for you. If permission is needed we can guide you the process.
Please review your Lease before making any alterations. There may a clause that requires Landlord consent while some Leases allow for alterations under certain conditions. If you are unsure please get in touch and we can loo through your Lease for you.
While remortgaging usually doesn’t affect your relationship with the property management company, it’s wise to inform them of any changes in ownership or financial arrangements that may impact your service charge payments or lease obligations.
No, as the seller, you remain responsible for any outstanding service charges until the sale is completed. Any unpaid charges must be settled before or at closing to ensure a smooth transfer of ownership.
Please refer to your Property Manager and/or portal.