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As a builder of bespoke premium homes, we struggled with managing our freehold developments until partnering with Fexco. For over six years, they have provided exceptional service and communication. Helen, Director of Client Services, exemplifies their talent; her professionalism leaves clients feeling positive.

Remus expertly handled a recent emergency that left our development without drinking water. They worked tirelessly, keeping residents informed and coordinating large deliveries to ensure everyone had access to drinking water. Their response was exemplary and truly the “textbook” approach we hoped for as clients.

As a volunteer board, we faced a £12 million cladding and fire safety project with no prior experience. Remus’s early involvement, particularly from our property manager Jon Ward, was crucial. Their specialist support was invaluable in navigating this unprecedented challenge.

I can happily inform you that the island has already been tended to; trimmed and the edges tidied. My husband and I were stunned! More to the point, please can I thank how quickly you instructed that to be done – such fast turnaround. Again, please can I thank you for such a helpful and actively supportive customer response. You’ve been really helpful.

I wanted to reach out to commend your recent service regarding a leak from the flat above mine. The local team provided the best customer service I’ve ever experienced. They resolved the issue quickly and kept me updated throughout the process. Despite the stress of the situation, their efficiency and support helped calm me down. Good service is rare these days, so thank you!

We wanted to say thank you for all that you do. You have supported and guided us as Directors of a fledgling residents management company and helped us through a maze of finance, legalities and day to day practicalities. You are contactable when needed and have helped us try and balance the various needs and demands of planners, developers, contractors and residents.

Thank you all your time and commitment. We really appreciate you and feel in a strong position for the coming financial year. I would also like to thank Joe and Danny for their continued support in the management of our building and ensuring that we are legally compliant in areas such as Health & Safety and financial stability.