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Resident Support and Communication

Transparent and timely communication is key to successful property management. We facilitate open dialogue to ensure all stakeholders remain informed and engaged.

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Building Trust Through Open Communication

Communication and Support Services for Residents

Seamless and stream-lined communication across property teams, residents, and stakeholders, creates clarity, accountability, and prompt action when required.

By coordinating AGMs, we provide a formal setting for stakeholders to generate informed discussion, collaboration, and collective decision-making.

We ensure residents remain engaged and well-informed through regular, clear communication on development updates, events, and key notices.

Utilise an intuitive online platform for streamlined communication, maintenance reporting, and secure document access.

kids learning about the environment outside.

Plan and deliver community-focused events and initiatives that strengthen resident engagement and promote a cohesive community.

  • As a builder of bespoke premium homes, we struggled with managing our freehold developments until partnering with Fexco. For over six years, they have provided exceptional service and communication. Helen, Director of Client Services, exemplifies their talent; her professionalism leaves clients feeling positive.

    Andrew Shelbourn | Operations Director – Redcliffe Homes Ltd

  • As Technical Director at one of the largest Bellway divisions, I highly recommend Remus, part of the Fexco Group. Their expertise and service set the gold standard for property management, marked by unwavering professionalism and excellent communication.

    Steven Saville | Technical Director Bellway Homes

  • Remus expertly handled a recent emergency that left our development without drinking water. They worked tirelessly, keeping residents informed and coordinating large deliveries to ensure everyone had access to drinking water. Their response was exemplary and truly the “textbook” approach we hoped for as clients.

    Abigael Lewis MIRPM AssocRICS

  • As a volunteer board, we faced a £12 million cladding and fire safety project with no prior experience. Remus’s early involvement, particularly from our property manager Jon Ward, was crucial. Their specialist support was invaluable in navigating this unprecedented challenge.

    P M Davies | Chair of RMC

  • I rely on your continuing professional approach to leave this project in the best possible place, you have been exceptionally helpful in contrast to before your appointment and we would have been very happy to see you manage this project to fruition.

    From RMC Directors | BSF application management

  • Thank you all your time and commitment. We really appreciate you and feel in a strong position for the coming financial year. I would also like to thank Joe and Danny for their continued support in the management of our building and ensuring that we are legally compliant in areas such as Health & Safety and financial stability.

    On behalf of the residents at Unitmerge’