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Resident Support and Communication

We enable seamless communication across property teams, residents, and stakeholders, ensuring clarity, accountability, and prompt action.

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OUR SERVICES

Resident Support and Communication Services

We improve residents’ experiences by facilitating effective communication, providing access to an online portal, hosting AGMs, and delivering timely updates on property developments and maintenance.

Utilise an intuitive online platform for streamlined communication, maintenance reporting, and secure document access.

We host AGMs to facilitate open, engaging discussions about community matters amongst stakeholders. Consistently providing regular, accessible updates via newsletters, our online portal, and noticeboards.

Our portal allows residents to easily log issues, ensuring swift action and effective resolution by our management team.

We encourage social connection by organising community events and activities aimed at fostering relationships and creating a welcome environment for residents.

  • As a builder of bespoke premium homes, we struggled with managing our freehold developments until partnering with Fexco. For over six years, they have provided exceptional service and communication. Helen, Director of Client Services, exemplifies their talent; her professionalism leaves clients feeling positive.

    Andrew Shelbourn | Operations Director – Redcliffe Homes Ltd

  • As Technical Director at one of the largest Bellway divisions, I highly recommend Remus, part of the Fexco Group. Their expertise and service set the gold standard for property management, marked by unwavering professionalism and excellent communication.

    Steven Saville | Technical Director Bellway Homes

  • Remus expertly handled a recent emergency that left our development without drinking water. They worked tirelessly, keeping residents informed and coordinating large deliveries to ensure everyone had access to drinking water. Their response was exemplary and truly the “textbook” approach we hoped for as clients.

    Abigael Lewis MIRPM AssocRICS

  • As a volunteer board, we faced a £12 million cladding and fire safety project with no prior experience. Remus’s early involvement, particularly from our property manager Jon Ward, was crucial. Their specialist support was invaluable in navigating this unprecedented challenge.

    P M Davies | Chair of RMC

  • I rely on your continuing professional approach to leave this project in the best possible place, you have been exceptionally helpful in contrast to before your appointment and we would have been very happy to see you manage this project to fruition.

    From RMC Directors | BSF application management

  • Thank you all your time and commitment. We really appreciate you and feel in a strong position for the coming financial year. I would also like to thank Joe and Danny for their continued support in the management of our building and ensuring that we are legally compliant in areas such as Health & Safety and financial stability.

    On behalf of the residents at Unitmerge’