Resident Support & Communication

As a builder of bespoke premium homes, we struggled with managing our freehold developments until partnering with Fexco. For over six years, they have provided exceptional service and communication. Helen, Director of Client Services, exemplifies their talent; her professionalism leaves clients feeling positive.

As Technical Director at one of the largest Bellway divisions, I highly recommend Remus, part of the Fexco Group. Their expertise and service set the gold standard for property management, marked by unwavering professionalism and excellent communication.

Remus expertly handled a recent emergency that left our development without drinking water. They worked tirelessly, keeping residents informed and coordinating large deliveries to ensure everyone had access to drinking water. Their response was exemplary and truly the “textbook” approach we hoped for as clients.

As a volunteer board, we faced a £12 million cladding and fire safety project with no prior experience. Remus’s early involvement, particularly from our property manager Jon Ward, was crucial. Their specialist support was invaluable in navigating this unprecedented challenge.

I rely on your continuing professional approach to leave this project in the best possible place, you have been exceptionally helpful in contrast to before your appointment and we would have been very happy to see you manage this project to fruition.

Thank you all your time and commitment. We really appreciate you and feel in a strong position for the coming financial year. I would also like to thank Joe and Danny for their continued support in the management of our building and ensuring that we are legally compliant in areas such as Health & Safety and financial stability.